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Frequently asked questions

cloud web solutions

Q. What are the differences between pay monthly and pay upfront packages?

A. With our pay monthly packages everything is included, this means the design, build, hosting, domain renewals and unlimited content changes are all included. With pay upfront you get everything you do as the pay monthly packages but only for the first 12 months. After this period you can choose an optional extra payment if you need unlimited content changes.

Q. Ok but am I tied into any lengthly contracts?

A. Our pay monthly website packages require a minimum term of 12 months. After this period it's a rolling monthly contract.

Q. What if I do not like what you design for me?

A. Not to worry, we keep designing your website until we have something you are 100% happy with. We're passionate about design and pretty sure we can come up with something to blow your socks off.

Q. Are you websites from templates or bespoke?

A. All our websites are designed from scratch, we don't use any templates.

Q. What CMS platform do you use?

A. We've developed our own CMS platform, we don't use WordPress or any other opensource platforms.

Q. Can you design my logo too?

A. Hell yes! We can pretty much design anything, from logos, business cards, brochures and lots more, check out our graphic design section.

Q. Do I own the website?

A. Yes the website is yours, after the 12 month period you are welcome to transfer away however you will not get the level of support we offer and you will not be able to update our website using our content management system, you would need to find a new web designer to setup the site elsewhere.